1. Introduction
This Privacy Policy explains how Tamarock collects, uses, and protects your information.
2. Information We Collect
Personal Information
We collect:
- Contact information
- Payment information
- Content you provide
Automatically Collected Information
We may collect device and usage information.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and manage subscriptions
- Create and deliver your family story books
- Send administrative information and updates
- Respond to customer service requests
- Improve our services and develop new features
- Monitor and analyze usage patterns
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: With third-party vendors who assist us in operating our service (e.g., payment processors, cloud storage providers)
- Legal Requirements: If required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to sharing for a specific purpose
- Family Members: With family members you designate to receive your story content
5. Data Security
We implement security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information as long as necessary to provide our services or as required by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Rights for All Users
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing communications
Additional Rights
Residents of certain jurisdictions may have additional privacy rights under applicable laws.
8. Children's Privacy
Our service is not intended for children under 18.
9. Cookies
We use cookies and similar tracking technologies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.